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CODE OF CONDUCT

Act at all times in a safe and responsible manner.
Deal with people and in an open and friendly manner.
Deal with people honestly;

“People” include customers, suppliers, subordinates, work colleagues and the general public.
This includes pursuing only ethical sales. We do only what is genuinely needed to and authorised to be done.
Charge a fair value price for goods and services. Do not exceed Lube Mobile retail prices or labour time guides.
Give accurate and honest advice.
Give accurate and honest explanations.

Listen to the concerns and complaints of customers and staff - take action.

Endeavour to resolve their problem.
Retrain staff and/or amend our system to stop it occurring again.

If we make a promise - we stick to it. If in giving that promise we have made a mistake or been let down by others we will call, explain and remedy the situation.
Be respectful of the property of others – Customer, Company, Supplier and the public.
Treat others how you would like to be treated.
Be ever vigilant in maintaining our Reputation and Brand.
Care for the environment.